We recognize right now is an especially stressful time for traveling. We, like you, are monitoring the news very closely surrounding the corona virus (COVID-19) and want to ensure the utmost safety and well-being of our guests and staff. We have implemented several new policies and
procedures to ensure your stay with us is safe and worry-free.
ATTENTION: To protect guests and our employees, all guests are required to wear a mask in public spaces at all times. Please visit the City of Chicago website or additional resources and updates prior to arrival. Please contact the property prior to arrival with any questions or concerns you may have.
We are in constant communication with our employees to reinforce our sanitation safety procedures. All areas of the hotel and high-traffic public areas are sanitized at an increased frequency with approved disinfecting products. Per CDC guidelines, our Housekeeping Team will not enter a guest room during a stay.
Our Housekeeping Team will maintain the practice of cleaning and disinfecting rooms thoroughly following check-out.
We are following public health recommendations of the EPA/CDC and have adopted an
Enhanced Sanitation Protocols:
procedures to ensure your stay with us is safe and worry-free.
ATTENTION: To protect guests and our employees, all guests are required to wear a mask in public spaces at all times. Please visit the City of Chicago website or additional resources and updates prior to arrival. Please contact the property prior to arrival with any questions or concerns you may have.
We are in constant communication with our employees to reinforce our sanitation safety procedures. All areas of the hotel and high-traffic public areas are sanitized at an increased frequency with approved disinfecting products. Per CDC guidelines, our Housekeeping Team will not enter a guest room during a stay.
Our Housekeeping Team will maintain the practice of cleaning and disinfecting rooms thoroughly following check-out.
We are following public health recommendations of the EPA/CDC and have adopted an
Enhanced Sanitation Protocols:
All staff must have their temperature checked prior and during their shift which is documented daily
Anyone entering the building including, but not limited to guests, employees, and third party vendors are required to wear masks and practice social distancing and eliminate physical contact.
MASKS MUST BE WORN WHILE BEING SERVED IN OUR RESTAURANT, ALK
Hand sanitizer stations located throughout Hotel. Stations are refilled and checked regularly
*Due to the safety of our staff and guests, turn-down service and service to stay-over rooms are currently not being offered. However, per request, fresh towels and linen can be provided outside of guestroom
Socially Distant Check In Process with limited human interaction
All touchable surfaces: handrails, elevator buttons, door handles, tables, and chairs
Personal Protective Equipment (PPE), social distancing, one-time use menus
